Privacy policy

Last updated: July 18, 2026

This Privacy Policy describes how Decoraway (β€œDecoraway,” β€œwe,” β€œus,” or β€œour”) collects, uses, and discloses personal information when you visit decoraway.shop, place an order, communicate with us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with the store, we may collect:

Β·Β Β Β Β Β Β Β Β  Contact and identity information, such as name, billing address, shipping address, email address, and telephone number.

Β·Β Β Β Β Β Β Β Β  Order and transaction information, such as products purchased, order history, discounts, returns, refunds, and customer-service communications.

Β·Β Β Β Β Β Β Β Β  Payment-related information processed by Shopify and payment providers. We generally receive transaction status and limited payment details, not complete card numbers.

Β·Β Β Β Β Β Β Β Β  Account information, such as login credentials and saved preferences, if customer accounts are enabled.

Β·Β Β Β Β Β Β Β Β  Device and usage information, such as IP address, browser type, device identifiers, cookie data, pages viewed, referring pages, and interactions with the website.

Β·Β Β Β Β Β Β Β Β  Marketing preferences and information about interactions with emails, advertisements, or promotions.

Β·Β Β Β Β Β Β Β Β  Information you voluntarily provide in reviews, forms, surveys, messages, or other communications.

2. Sources of Personal Information

We collect personal information directly from you, automatically through cookies and similar technologies, and from service providers such as Shopify, payment processors, analytics providers, advertising partners, fulfillment providers, and shipping carriers.

3. How We Use Personal Information

We may use personal information to:

Β·Β Β Β Β Β Β Β Β  Provide products and services; process payments; fulfill, ship, track, cancel, return, and refund orders.

Β·Β Β Β Β Β Β Β Β  Communicate about orders, support requests, security notices, policy changes, and service messages.

Β·Β Β Β Β Β Β Β Β  Maintain customer accounts and preferences.

Β·Β Β Β Β Β Β Β Β  Prevent fraud, abuse, unauthorized transactions, security incidents, and violations of our terms.

Β·Β Β Β Β Β Β Β Β  Operate, troubleshoot, measure, and improve the website, products, customer experience, and marketing.

Β·Β Β Β Β Β Β Β Β  Send promotional communications where permitted and honor opt-out choices.

Β·Β Β Β Β Β Β Β Β  Comply with legal obligations, enforce agreements, and protect the rights and safety of customers, Decoraway, and others.

4. How We Disclose Personal Information

We may disclose personal information to:

Β·Β Β Β Β Β Β Β Β  Shopify and other companies that host, secure, and operate our online store.

Β·Β Β Β Β Β Β Β Β  Payment processors, fraud-prevention providers, banks, and digital-wallet providers.

Β·Β Β Β Β Β Β Β Β  Suppliers, warehouses, fulfillment providers, shipping carriers, and return-processing partners.

Β·Β Β Β Β Β Β Β Β  Customer-support, email, analytics, advertising, and technology service providers acting on our behalf.

Β·Β Β Β Β Β Β Β Β  Professional advisers, auditors, insurers, regulators, courts, law enforcement, or other parties when reasonably necessary or legally required.

Β·Β Β Β Β Β Β Β Β  A buyer, investor, successor, or adviser involved in a proposed or completed merger, acquisition, financing, restructuring, or sale of assets.

Β·Β Β Β Β Β Β Β Β  Other parties when you direct us or provide consent.

We do not sell personal information for money. Some disclosures involving cookies, analytics, or advertising may be treated as a β€œsale,” β€œsharing,” or targeted advertising under certain U.S. state privacy laws. See the β€œDo Not Sell or Share My Personal Information” page for opt-out information.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to keep the site functional, remember preferences, understand site use, prevent fraud, measure performance, and support advertising. You can manage non-essential cookies through any cookie-preference tool provided on the website and through browser settings. Blocking some cookies may affect website functionality.

6. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message. Even after opting out of marketing, we may send transactional or service-related messages about orders, accounts, security, or policy updates.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, process returns or disputes, prevent fraud, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information and the reason it was collected.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online system is completely secure, and we cannot guarantee absolute security. Keep account credentials confidential and contact us if you suspect unauthorized activity.

9. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; or to appeal a privacy-request decision.

To submit a request, email support@decoraway.shop with the subject β€œPrivacy Request.” Describe the request and provide information reasonably necessary to identify the relevant account or transaction. We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to verification.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us so we can review and take appropriate action.

11. Third-Party Sites and Services

The website may link to third-party sites or services. Their privacy practices are governed by their own policies, and Decoraway is not responsible for third-party privacy or security practices.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. The revised policy will be posted on this page with a new β€œLast updated” date.

13. Contact

Decoraway

Website: https://decoraway.shop

Email: support@decoraway.shop

Phone: +1 (620) 591-2989

Address: 359 N Flora St, Wichita, KS 67212, United States