Last updated: July 18, 2026

This Shipping Policy applies to purchases made through decoraway.shop. By placing an order, you agree to the shipping terms described below.

1. Shipping Area

We currently ship only to supported addresses within the United States. We do not currently offer international shipping. Availability for Alaska, Hawaii, U.S. territories, PO boxes, and APO/FPO addresses may vary by product and carrier and will be shown at checkout where applicable.

2. Order Processing Time

Orders are normally processed within 1–2 business days after payment is successfully authorized. Business days are Monday through Friday and exclude U.S. federal holidays.

Orders placed after 5:00 p.m. Central Time, on weekends, or on U.S. federal holidays begin processing on the next business day.

3. Shipping and Delivery Time

After an order is dispatched, standard transit generally takes 2–6 business days. The estimated total time from payment authorization to delivery is therefore 3–8 business days.

Delivery estimates are not guarantees. Weather, carrier disruptions, high order volume, address problems, or other events outside our reasonable control may cause delays.

4. Shipping Charges

We offer free shipping all over U.S, is displayed clearly in the cart or checkout before you submit payment. We do not add undisclosed shipping fees after purchase.

5. Carriers and Tracking

Orders may be delivered by USPS, UPS, FedEx, or another trackable carrier selected according to the destination, package size, and fulfillment location.

When tracking is available, we send the tracking number to the email address used at checkout. Tracking may take 24–48 hours to show movement after a label is created.

6. Address Accuracy

Customers are responsible for entering a complete and accurate delivery address. Contact us as soon as possible if you notice an error. We cannot guarantee an address change after processing has begun.

If a package is returned because the address was incomplete, incorrect, refused, or undeliverable, we may deduct actual reshipping or return costs from any refund, where permitted by law.

7. Order Cancellation

You may request cancellation within 12 hours of placing the order by contacting support@decoraway.shop. Cancellation is not guaranteed after an order enters processing or fulfillment. If an order has already shipped, the Return & Refund Policy applies.

8. Delayed, Lost, or Marked-Delivered Packages

If tracking has not updated for an unusual period, or if a package is marked delivered but cannot be located, check the delivery area, household members, neighbors, and the carrier first. Then contact us with your order number so we can review the shipment and, where appropriate, open a carrier inquiry.

A carrier investigation may be required before a replacement or refund is approved. We review each claim using tracking information, delivery confirmation, customer-provided information, and carrier findings.

9. Damaged or Incorrect Orders

Inspect your order promptly. If an item arrives damaged, defective, incomplete, or incorrect, email support@decoraway.shop within 48 hours of delivery. Include your order number and clear photographs of the item, packaging, and shipping label. We will review the claim and provide an appropriate resolution under our Return & Refund Policy.

10. Contact

Decoraway

Website: https://decoraway.shop

Email: support@decoraway.shop

Phone: +1 (620) 591-2989

Address: 359 N Flora St, Wichita, KS 67212, United States